Today on GMA’s 24 Oras were featured potholes on asphalted sections of EDSA, newly-damaged from the recent habagat rain. DPWH personnel who were interviewed cited as cause “heavy and frequent vehicular usage of the national highway”. My god. Who do they think believe the crap they say?
The reasoning is in stark contrast to the national strategy in this sector of build, build, build and people would like to believe that quality is inherent in this strategy, because who is the government that would build, build, build houses out of sticks? But, that’s what DPWH frontliners are effectively communicating: the asphalt roads they built, built, built could easily be blown off by a mere few breaths of a medium-sized wolf of a habagat.
Pinoys here need to cast off their pwede na mindset once and for all. Quality work should be a habit not an act. If we continue with pwede na, this country will never attain the desired level of progress even with the right development strategies in place.
But who sets culture? When ‘HR’ at the organization I was working had been changed to ‘People and Culture’ following the trend internationally, we wondered what in the world does it mean? How is HR the right “person” to manage culture or even set the culture? We were right, eventually. The lesson learned was,
Similarly, when quality in roadworks is not set and demanded as a standard by DPWH managers, then it’s personnel and vendors that will dictate the result which could be anything. When DPWH managers go by the same inane reasoning of their staff, then woe to the nation. When they sign off on vendor payments, salaries, and wages despite non-delivery of contract provisions, then woe to taxpayers. As managers, they are responsible for the result – the brand – that the agency is reputed for.
What then is the right fit of people – managers, supervisors – that DPWH ought to hire into its build, build, build strategy? I suggest that the agency go back to its hiring mantra and practices and make changes.